Our privacy policy

This privacy policy sets out how we use and protect any information you give us when you use this website.

We are committed to ensuring that your privacy is protected. If we ask you for information when you are using this website by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1st January 2013.

Please also read our Site Terms & Conditions.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

Controlling your personal information

If you have agreed that we can use your personal information for direct marketing purposes, you may change your mind at any time by contacting us by post or email.

We will not release your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. For more information, see our Data Protection Policy.

Please contact us:

Terms & Conditions for our website

Last revised January 2013

Introduction

This is the official website of WB STUBBS (Hawksworth) Ltd. Our website is intended to provide free information about STUBBS. By using this website, you are accepting the following terms and conditions - please read them carefully. If you do not wish to accept these terms and conditions, we suggest that you do not use this site. STUBBS reserve the right to amend the content of this website at any time.

Accessing our website

Whilst we have taken every care in the preparation of the content of our site, we cannot guarantee uninterrupted and totally reliable access to it. We cannot therefore guarantee that the information will always be up to date and free of errors. We accept no responsibility for your inability to access our site arising out of circumstances beyond our reasonable control, as access to our website is dependent upon the availability of the worldwide web.

Our site may contain links to and from third party websites. If you follow a link, please note that these sites have their own privacy policies and will be subject to separate terms and conditions. We do not accept responsibility or liability for these sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Unauthorised use of our website

  • Do not submit any information that is obscene, threatening, hateful or abusive.
  • Entry to cgi scripts, images, html code or any other part of this site is strictly prohibited.
  • You are prohibited from interfering with the site service including flooding, mailing, hacking, crashing or amending site content.
  • Do not direct any unsolicited emails to this site.
  • Warranty Disclaimer

    All information and images contained on this website are believed to be truthful and accurate. We do not warrant, guarantee or represent that material downloaded and/or accessed via or from our website will be free of viruses and you should operate the most up-to-date virus protection software at all times.

    Copyright

    Work originated by us - from graphics, images, logos and data to html code - belongs to STUBBS. Reproduction, adaptation or modification of all or any part of this content is strictly prohibited without written permission of STUBBS. All materials published are owned by, or are licensed to us.

    Submissions

    Where you are invited to submit any contribution to this site you are granting STUBBS a license to use and create any derivative works for any purpose. Do not submit any contributions to our site if you do not wish to grant such rights.

    Privacy

    We may collect information about you when you request any information about us or our services, or submit your personal details and/or complete any forms on this website. Any information or data which you may provide us at any time will be treated as confidential and will not be traded, sold, or rented to a third party.

    All information is provided at your own risk as we cannot ensure the security of your data transmitted to our site. This information may include contact details, or requesting further information about our services. This information will only be disclosed as may be required by English law.

    Law

    These Terms and Conditions and all other express terms herein contained shall be governed and construed in accordance with the laws of England.

    Your concerns

    If you have any ​questions about material which appears on our website, please contact us.

    Data Protection Policy

    Definition of “data” and “data subject”. When this policy refers to “data”, this applies to any personal information kept by the organisation for the purposes of processing. A “data subject” is a client, worker (employee, volunteer, placement student or agent temp) or other person or organisation that we may hold records on or communicate with. Where generalised, the policy also includes business sensitive information.

    Aim

    Ensure compliance with the Data Protection Act 1998, including the eight main principles:

    Files

    Filing systems should be kept in a way that respects the information held:

    Electronic data

    STUBBS will ensure that all electronic data, including client database entries, emails and letters are accessed and secured by minimum strength passwords, anti-virus, anti-spyware and firewall software.

    In line with the ICT policy, workers are to keep passwords confidential. In extreme cases where it is necessary for the password to be shared, immediate steps should be taken to change the password.

    As official documents, emails to any STUBBS account may be accessed in the absence of the account holder by their manager or as part of a Data Protection Access Request through the ICT department. Subject to an official request, emails may also be monitored for the purposes of quality and monitoring performance or as otherwise specified in the STUBBS ICT Policy.

    Revealing data to third parties

    Data must not be revealed to a third party without the data subject’s consent. This would only be breached in line with the levels of breach contained in the Confidentiality Policy or in issues relating to national security.

    Where a third party is in another country, data will only be revealed where equivalent data protection laws exist or where a contracted agreement with the third party is accepted by the client and by STUBBS.

    Security breaches

    STUBBS must report security breaches to the Information Commissioner (ICO) if it is believed that data is at risk of being misused as a result of loss of data. All possible breaches will be recorded by STUBBS. In line with the ICT policy, it is the employees’ responsibility to inform the loss or possible loss of data to:

    Data Protection Requests

    Data subjects have the right to access personal data which is held by the organisation, both files and electronic data. Guidelines are in place to ascertain whether an official Data Protection Request Procedure is needed or not.

    If an official request is needed, STUBBS has 40 days to reply to such requests.

    When fulfilling the request, STUBBS must take into consideration any data that has third party involvement. Data can be withdrawn if:

    On the occasion that a relative, solicitor or other third party makes a subject access request on a subject’s behalf, either because the subject lacks capacity or is deceased, STUBBS will require evidence that such a person is formally acting on their behalf. Such requests will be reviewed on a case by case basis to determine whether such data can be released to the third party.

    Data Protection Statement

    STUBBS is registered under the Data Protection Act 1998 (Registration No. ZA188515).

    We aim to treat all information and data we receive in a way that shows respect for our clients.

    Under our Data Protection Policy, we agree that:

    1. All information obtained will be relevant to the objective of the service.
    2. No personal information will be revealed to a third party without gaining your consent in advance. The only grounds for revealing such information without your consent would be in criminal, national security or life-threatening situations.
    3. All records and files will be secured in a safe place.
    4. All computerised records, emails and any other information will be protected by minimum strength passwords, anti-virus, anti-spyware, firewall software.

    Retention

    We will keep all of your electronic records in line with our retention policy. If you require your electronic records to be returned, a formal request must be made.

    To read our full Data Protection Policy click here.

    Requests for information

    You have the right to request to see any information that we hold about you. We can refuse a request for information. If we do, the reasons for this will be fully explained to you. If you wish to make a request, please contact us to request a Data Access Subject Request form. A fee of up to £10 is chargeable for such information.

    We will respond within 40 days to your request. The response will include:

    Cookies policy

    1. Introduction

    1.1 Our website uses cookies.

    1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

    2. Credit

    2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).

    You must retain the above credit, unless you purchase a licence to use this document without the credit. You can purchase a licence at: http://www.website-contracts.co.uk/seqlegal-licences.html. Warning: use of this document without the credit, or without purchasing a licence, is an infringement of copyright.

    3. About cookies

    3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

    3.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

    3.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

    3.4 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

    4. Our cookies

    4.1 We use both session and persistent cookies on our website.

    4.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

    (a) we use PHPSESSID, currency and language to recognise a computer when a user visits our website, to improve the website's usability and personalise the website for each user.

    5.Analytics cookies

    5.1 We use Google Analytics to analyse the use of our website.

    5.2 Our analytics service provider generates statistical and other information about website use by means of cookies.

    5.3 The analytics cookies used by our website have the following names: __utma, __utmt, __utmb, __utmc and __utmz.

    5.4 The information generated relating to our website is used to create reports about the use of our website.

    5.5 Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/.

    6. Third party cookies

    6.1 Our website does not use third party cookies.

    7. Blocking cookies

    7.1 Most browsers allow you to refuse to accept cookies; for example:

    (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

    (b) in Firefox (version 44) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

    (c) in Chrome (version 48), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

    7.2 Blocking all cookies may have a negative impact upon the usability of many websites.

    7.3 If you block cookies, you may not be able to use all the features on our website.

    8. Deleting cookies

    8.1 You can delete cookies already stored on your computer; for example:

    (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

    (b) in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and

    (c) in Chrome (version 48), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

    8.2 Deleting cookies may have a negative impact on the usability of many websites.